Captioned Phones

Captioned Phones

CaptionCall phones and service is an excellent solution for individuals with hearing loss that regularly struggle with phone conversations on landline phones. This free assistive technology utilizes easy to read screens that capture the spoken words of the person on the other end of the line, providing an easy solution to guarantee that people suffering from hearing loss won’t miss a word of their phone conversations.

How does CaptionCall work? CaptionCall works like a regular phone in terms of operation, dialing and answering calls as with a regular telephone, and speaking into a handset. The enhanced feature is a 7” display screen that offers adjustable text sizes, customizable audio and is also hearing aid compatible. Its screen instantly displays the spoken words of the individual on the other side of the conversation. Similar to the advanced technology behind captioned television, CaptionCall uses voice recognition technology and manual corrections to turn audio into the most accurate captions possible.

CaptionCall also guarantees secure phone conversations that are never recorded. The captioning is automatic, without need of dialing into a captioning service. The captioning is also encrypted, with an FCC regulated transcription.

CaptionCall is available to individuals with a medically documented hearing disability that necessitates assistance with phone conversations. The federal government established a fund through the ADA (American Disability Act) to provide communication assistance to individuals with hearing loss. Anyone in the United States with certified hearing loss is eligible to participate in this free service.  

The free CaptionCall phone and services may be the right solution for any individual with hearing loss that struggles with phone conversations. While it is not available for use with cellular phones, new technology does provide this service to be compatible with i-pad devices. To learn more about CaptionCall and to have an audiologist or hearing aid specialist complete a certification form detailing the hearing loss and need for captioned phone service, visit a Sound Advice Hearing Doctors clinic.

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